Can the order be modified?

Order cannot be modified once it's placed successfully. However, you can contact

Can the shipping address be changed?

Shipping address cannot be modified once the order placed successfully. However, customer can contact Fauaue Customer Support to cancel the order if it's under status awaiting fulfillment then place the order with the appropriate address again.

How can customer get support on how to use a product or to find out if Fauaue product is compatible with some phone/camera?

Customer can directly send inquiry to support@fanaue.com. Fauaue customer support will get back to you with the solution at the soonest.

How long does shipping take?

International shipping usually takes about 12–15 business days. However, most hunting products are stocked in our U.S. warehouse, so hunting-related orders are typically delivered within 3–5 business days. For other questions, please contact our online customer service.

Can the order be canceled?

Orders can be canceled at any time before shipment.

What are the differences between the HT series, HTC series, and ST series tripods?

1.The HT series and HTC series are newly designed models that use a button mechanism to adjust the leg angles, while the ST series uses a traditional pull-lock mechanism for leg angle adjustment. 2.The HT series and HTC series come with integrated spikes, while the ST series does not include spikes. Spikes for the ST series need to be purchased separately if required. 3.Some metal parts of the ST series feature a green finish/design accent.